Primary Care Clinic

Here for the community

Treatment for patients of all ages.

 If you don’t have a family doctor we recommend you attach yourself to one Walk In Clinic to use for your medical care. At Shoreline Medical clinics, all Walk In patient records are stored in our electronic medical charts, providing each physician you see with your medical history. Our Walk In Clinics are equipped to provide medical care and treatment for patients of all ages.

Shoreline Medical Brentwood Bay

102 – 7143 West Saanich Rd. V8M 1P7
Brentwood Bay, BC

Phone: 250-652-9191

Brentwood Walk-in clinic hours:

Monday: 9:00 am – 12:00 pm.
Tuesday: 9:00 am – 12:00 pm.
Wednesday: 9:00 am – 12:00 pm.
Thursday: 9:00 am – 12:00 pm.
Friday: 9:00 am – 12:00 pm.
Saturday: Closed.
Sunday: Closed.

Shoreline Medical Sidney

2A – 2379 Bevan Ave.V8L 4M9
Sidney, BC

Phone: 250-656-4143

Sidney Walk-in clinic hours:

Monday: 9:00 am – 5:00 pm.
Tuesday: 9:00 am – 5:00 pm.
Wednesday: 9:00 am – 5:00 pm.
Thursday: 9:00 am – 5:00 pm.
Friday: 9:00 am – 5:00 pm.
Saturday: Closed.
Sunday: Closed.

Walk-in clinic hours above are only in effect until March 31, 2024. Read more here.

Common Clinic Questions

  1. If you have a family doctor or nurse practitioner at Shoreline, you should first attempt to seek episodic or urgent care through your  primary care provider.
  2. In spring of  2024, Island Health is enhancing a current Primary Care Clinic program to provide same day, episodic care for all ages and clinical complexity. Working in a team-based model, it will be located initially in the Peninsula Health Unit which is adjacent to SPH. The clinic is currently open evenings, weekends and on statutory holidays. Planning is underway to extend hours as the clinic’s capacity grows. As we learn more we will update our FAQs section on the website.
  3. Urgent and Primary Patient Care locations:
  1. Ask the new clinic or PCP to send us a formal request of records. This will authorize Shoreline staff to send the records to the new clinic. 
  2. Visit our clinic in person to fill out a formal release of records form. You can download the form here
  3. Due to the volume of records requests during the transition patients it will take up to 6-8 weeks for records to be transferred to the new clinic.
  4. Please note, there will be a charge based on the size of the chart request. Base rate for 30 pages is $41.60 then a per page charge after the first 30 pages. Next ten pages @ 2.10 per page and then .30 per page after this
  1. Patients can access test results on the Health Gateway website: https://www.healthgateway.gov.bc.ca/ or MyCareCompass https://www.lifelabs.com/mycarecompass/ 
  2. If a test result requires physician follow up, a member of Shoreline  will contact the patient to arrange follow up. 

All unattached patients are encouraged to  register on the health connect registry at www.healthlinkbc.ca/health-connect-registry or call 8-1-1 to register.

Shoreline remains committed to helping Dr. Duguay’s and Dr. Williams’ former patients access a family doctor either through attachment to a Shoreline MD when capacity allows, or by referring the patient to another clinic.

Until March 31st, our Sidney and Brentwood clinics will continue to book patients into our walk-in clinics. All recalls or follow-ups will be pre-booked by our medical office assistants.

After March 31st, Shoreline will no longer accept walk-in patients. 

Island Health is opening a new Primary Care Clinic to provide same day, episodic care for all ages and clinical complexity. Working in a team-based model, it will be located initially in the Peninsula Health Unit adjacent to Saanich Peninsula Hospital.  

Phase 1 of this Island Health clinic’s opening will offer operating hours in the evenings, weekends, and statutory holidays. Planning is underway to extend hours into the daytime as capacity allows. As we learn more we will update our FAQs section on the website.

Please see resources listed below for other Walk in Clinics, Urgent Patient Care Centres and Emergency Departments if it is more urgent. 

 

Health Care Resources

  • Urgent Primary Care Centers – There are 5 in the Greater Victoria Area – patients can call any/all of them. The clinics are open 7 days/week. Patients can call at 8:30am to be put on the list for urgent care, as required
  • North Quadra UPCC
    Phone #: 250-519-3820
    Address: 100-4420 Chatterton Way
  • Downtown Victoria UPCC
    Phone #: 250-519-3870
    Address: 1107 Pandora Ave
  • James Bay UPCC
    Phone: 250-519-3770
    Address: Unit B – 547 Michigan Ave
  • Esquimalt UPCC
    Phone: 250-519-3880
    Address: 890 Esquimalt Rd
  • Westshore UPCC
    Phone: 250-519-6919
    Address: 582 Goldstream Ave
  • 811 – Nurses hotline
  • Medimap.ca – Online resource, lists available Walk-In-Clinics by area. Shows wait times and availability
  • Virtual Care Clinics – Patients can access a physician through an online platform.
  • Rocket Doctor – Covered by MSP
  • Telus Virtual Care – May be covered by extended health benefits – check your insurance plan
  • Maple Health – Fees may apply
  • Vancouver Island Crisis Line
    1-888-494-3888 (call)
    1-250-800-3806 (text)
  • Pharmacies – pharmacists can dx and treat 21 minor ailments
  • Emergency Room*** – At any of the hospitals. 

    ***As a last resort, for urgent concerns

As of March 2024, Island Health is opening a new Primary Care Clinic to provide same day, episodic care for all ages and clinical complexity. Working in a team-based model, it will be located initially in the Peninsula Health Unit which is adjacent to Saanich Peninsula Hospital. The clinic is currently open evenings, weekends and on statutory holidays. Planning is underway to extend hours as the clinic’s capacity grows. As we learn more we will update our FAQs section on the website.

There are 2 companies started by Victoria physicians available for unattached patients to order and follow up with their cancer screening:

https://www.cancerscreening.ca/

Our Goals

Since 2016, we have grown from 5 founding primary care providers to 25; expanded facilities in Sidney, and opened a second location in Brentwood.

We have found physicians for more than 10,000 residents of the Saanich Peninsula. However, our work will not be complete until every resident of the Saanich Peninsula has access to a family doctor.

In the meantime, we continue to operate walk-in clinics in Sidney and Brentwood Bay to assist those residents of the Saanich Peninsula who do not have a family doctor. The last couple of years have been difficult ones for all of us, and Shoreline has not been spared some of the challenges that other organizations and corporations have experienced.

Our walk-in clinics have received stabilization funds from the Ministry of Health; funds which have helped greatly, and donors have provided assistance in our search for both staff and physicians. However, Shoreline has the only walk-in clinics in the three Saanich Peninsula municipalities, and there are more than 10,000 people still without a physician in our community alone.

Please try to be kind to our staff members and physicians, who care deeply about doing their best for our patients. Thank you for your understanding.

Shoreline Medical Society

Shoreline Medical clinics are owned and operated by a charitable non-profit called Shoreline Medical Society. Our vision is to be a leading primary care network for the Saanich Peninsula, integrating multiple disciplines working together to provide accessible community health care.

Our clinic acknowledges that the land on which we work is the traditional territory of the Coast Salish peoples, specifically the WSÁNEĆ peoples

Looking for a primary care provider?

We are at capacity at this time.
For information on how to help you find a family doctor, please visit:

Health Connect Registry, Saanich Peninsula

Looking for a primary care provider?

Here you can sign up online to have your name added to the Community-Wide waitlist for residents that reside in the Saanich Peninsula area.
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