Dear valued patients of Dr. Noemi Duguay (and formerly Dr. Ashley Williams),
We regret to inform you that on January 25th, 2023 Dr. Duguay notified Shoreline Medical that she will not be continuing with the practice, effective immediately.
As you may be aware, Dr. Williams left practice on July 21, 2022 and Dr. Duguay was recruited as a replacement, taking over the practice on November 1, 2022. During that gap in time, a full-time locum physician was successfully recruited to ensure continuity of care for patients.
Given the short notice of Dr. Duguay’s departure, Shoreline Medical has not been able to recruit a physician to take over the practice.
We will make every effort to redistribute the most medically vulnerable patients amongst accepting family physicians within Shoreline Medical and other family physicians on the Saanich Peninsula. While we will do our utmost to assist, we cannot make any guarantees.
Those who have been selected for redistribution will be contacted directly before March 1, 2023. Please do not call the clinic to inquire if you have been selected.
We recommend that all patients should register with the Health Connect Registry to join the community waitlist by calling 811 or visiting https://www.healthlinkbc.ca/health-connect-registry/saanich-peninsula by April 1st, 2023.
Once you have registered, we will work with the Health Connect Registry to flag your registration for reattachment to Shoreline Medical in the future if we are able to recruit a replacement. If you are experiencing difficulties registering or have additional questions about HCR, please email Kim at firstname.lastname@example.org.
You will continue to be able to access care through the walk-in clinics at both of our locations, should you wish to receive your primary care from us going forward. If you are having difficulty accessing our walk-in clinics or would prefer to seek care elsewhere on the Saanich Peninsula, other walk-in and call-in clinics include:
- West Saanich Medical Clinic: #105-4442 West Saanich Road, Victoria, BC, V8Z 3E9; 250-590-8378
- North Quadra UPCC: 4420 Chatterton Way #100, Victoria, BC, V8X 5J2; 250-519-3820
- Telus MyHealth: https://www.telus.com/en/personal-health/my-care/doctors, +1 855-577-8838
Your medical record will be maintained at our Sidney clinic. You may request a copy of your medical record by calling and speaking to one of our staff members or by having your new primary care provider fax a signed request for release of records.
Please note that chart requests will be subject to a fee. If you do call or visit the clinic, please be respectful and patient with our staff as they try to assist you. We are truly devastated that this is happening, and we understand how upsetting and frightening this must be for you.
Please know that attaching you to another family physician in the future is important to us, as we remain committed to our vision of everyone on the Saanich Peninsula having a family physician. We will be in touch if and when we have more information to share with you.
Shoreline Medical Sidney